Trial & subscription terms
Updated November 2, 2026
Free receptionist preview
A verified account can prepare one business during a seven-day preview without a card. This includes up to two website research runs and two browser voice test attempts of up to one minute each. Connection attempts count toward this limit. The preview does not provision a phone number or place phone calls.
Your trial
InBound Starter provides a 15-day trial after your card is verified at checkout. The trial includes one business, one Canadian number, up to 30 voice minutes and three total website research runs, including research used during the free preview. Calls have a three-minute maximum. You can review and edit the researched information before using it.
Price and renewal
After 15 days the subscription renews at C$19.99 per month, plus applicable tax, unless you cancel before the trial ends. Each paid month includes 30 voice minutes. There are no automatic overage charges; new calls pause when the allowance is exhausted. A short reservation is held while a call connects; unused reserved time is returned when the verified call report arrives.
Manage or cancel
Use Billing in your workspace to update your payment method or cancel. A scheduled cancellation preserves access through the displayed trial or paid period. Number routing stops when access expires. Do not rely on keeping a trial number after cancellation.
Service boundaries
InBound is an AI receptionist service. You are responsible for reviewing business information, obtaining any required caller consent, and deciding where it is suitable. It may make mistakes. It is not an emergency service and should not be used for emergencies. Calendar booking, call transfers, outbound campaigns, SMS and email are not included in Starter.
Availability
Availability depends on InBound, its voice and telephony providers, your carrier and the network. Missed-call forwarding is configured with your existing carrier and may have separate charges. Starter is currently offered for Canadian numbers.
Support
For account or billing questions, contact the InBound team through the person who provided your trial invitation. The checkout confirmation and Billing page show your renewal date and cancellation options.